Zaylon AI
Your AI sales team for WhatsApp, Instagram, and Messenger
A conversational commerce platform I co-founded that replies to MENA customers in Egyptian Arabic, Franco, or English, and closes the order without ever leaving the chat.
24/7
Always online
Never misses a message
<5s
Avg response
Across every channel
6
Platforms
Shopify, Salla, Odoo, more
3
Dialects
English, Arabic, Franco
The problem
MENA customers shop in chat, and chat never sleeps
In the Gulf and Egypt, customers open WhatsApp before they open a website. But generic chatbots fail at Egyptian Arabic and Franco, can't take payments, and push customers to an external checkout they abandon. The shops that do well pay humans to cover the inbox around the clock, and still lose conversations while they sleep.
How it works
From connected store to first sale in one afternoon
Connect
Link your Shopify, Salla, WooCommerce, Odoo, YouCan, or Zoho store and the messaging channels where your customers already are.
Configure
Set the tone, the policies, the payment gateways. The AI picks up your catalog automatically and learns your product details.
Launch
Go live in minutes. The AI handles customer questions in English, Egyptian Arabic, and Franco, and closes orders inside the chat.
Grow
Watch revenue attributed to chat. The dashboard shows what's working, what's converting, and where to nudge.
What it does
A full sales team, packaged into a chat window
Zaylon isn't a chatbot. It's a product advisor, a support rep, and a cashier, coordinating so your customer never has to repeat themselves.
Product advisor
Answers spec questions, shows variants, recommends what pairs with what, and remembers the customer's preferences between conversations.
Dialect-aware replies
Replies in the customer's own dialect, whether they wrote in English, Egyptian Arabic, or Franco-Arabic. Voice notes too.
Visual search
A customer sends a photo of the product they want. Zaylon matches it against your catalog and offers the closest in-stock items.
Cart and checkout
Builds the cart, collects shipping details, charges the card, and drops a tracking number, all inside the same conversation.
Every MENA payment
Stripe for cards, Paymob and Fawry for MENA, mobile wallets, cash on delivery. The customer picks what they trust.
Human handover
When a conversation needs a human, it escalates cleanly with full context. Your team takes over without the customer noticing.
Before and after
What changes when you turn Zaylon on
Built for MENA
Three dialects, one conversation
Egyptian customers rarely write in Modern Standard Arabic. They mix dialect, Franco-Arabic, and English, sometimes all in one sentence. Zaylon picks up the dominant language in every turn and replies in the same register.
English
Hi, is the M size back in stock?
Egyptian Arabic
السلام عليكم، مقاس الميديوم متوفر؟
Franco-Arabic
salam, el medium raga3 el stock?
Works with your stack
Plugs into the tools MENA merchants already use
Every merchant's stack is different. Zaylon meets yours where it is.
Messaging
E-commerce
Payments
Shipping
The control room
A merchant dashboard that speaks Arabic first
Live inbox, revenue analytics, customer segments, campaign tools, and a proactive action queue. Bilingual from day one, Arabic default with full RTL, English one click away.
1,284
Threads today
+12%
87%
AI resolved
+3pp
4.2s
Avg response
-0.8s
$14.6k
Revenue via chat
+24%
Live inbox
3 activeHala M. · WhatsApp
كام سعر المقاس M؟
Omar S. · Instagram
هل عندكم توصيل للإسكندرية؟
Nour A. · Messenger
Order #1248 status?
Unified inbox
WhatsApp, Instagram, Messenger, TikTok, and web chat in one view, with human takeover and canned replies.
Revenue attribution
See exactly what chat contributes to revenue, by channel, campaign, customer segment, and agent action.
Proactive suggestions
The platform watches for patterns and suggests the right nudge at the right time, queued for your approval.
Why it matters
Four outcomes, measured on day one
Lower cost per conversation
One platform replaces a shift of human agents on low-intent messages, and assists them on high-intent ones.
More capacity, no hiring
Handle 10x the inbound volume without 10x the headcount. Scale campaigns without scaling the inbox team.
Replies in seconds
First-reply latency under five seconds on every channel, at every hour, in every dialect your customers write in.
Learn as you go
Every conversation becomes data. See what customers actually ask, what converts, and what to fix in the catalog.
My role
Co-founder and backend engineering lead
I co-founded Zaylon and built the entire backend end to end. I designed the conversational architecture, shipped the multi-agent AI system, wrote the FastAPI application and its database layer, and own every integration: the six e-commerce platforms, the three payment providers, the five messaging channels, and the shipping partners.
Backend stack
See it for yourself
The demo dashboard is open. No signup, no credit card.